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KNNX Help Center

Welcome to KNNX Help Desk

Portals

  1. KNNX Walmart Support

    Welcome! You can raise a request or an incident to get support on Freight, DOME or Last Mile Delivery Support Solution.

  2. DHL Support

    Welcome! You can raise a request for DHL Support using the options provided.

  3. DL Freight Production Support

    Welcome! You can raise a DL Freight Production Support request from the options provided.

Suggested forms

  • Not able to submit IDW in KNNX Walmart Support

    Please use this option to report any difficulty or error you are facing at the time of the IDW (Initial Driver Waiting) or Wait for claim (WTG Claim) report.

  • Other Accessorial claim issue (VOR, RCL, LAY, MISC, Shunt) in KNNX Walmart Support

    Please use this option to report any difficulty to submit any other accessorial like Demurrage (DEM), Vehicle ordered not used (VOR), Redelivery charge (RCL), Shunt (SHU), Layover charge (LAY) any miscellaneous charges (MISC).

  • IDW Case number not generating in KNNX Walmart Support

    If you can submit IDW using the DL Freight portal but if no is generated, please report over here.

  • Not able to submit Wait Claim (WTG - Wait time claim) in KNNX Walmart Support

    Please use this option to report any difficulty or error you are facing at the time of the Wait time claim (WTG Claim) report.

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